Privacy Policy

Personal Information You Provide

• Name, email address, and phone number when you register for our programs
• Educational and professional background to tailor learning recommendations
• Payment information for course enrollments and services (processed securely through third-party providers)
• Communication preferences and feedback on our programs
• Progress data and quiz results to track your learning journey

Information We Collect Automatically

• Device information including IP address, browser type, and operating system
• Usage patterns such as pages visited, time spent on content, and click-through rates
• Location data (general geographic area, not precise location)
• Cookies and similar tracking technologies for website functionality

Educational Services

• Delivering personalized learning programs based on your goals and progress
• Tracking your advancement through our entrepreneurship curriculum
• Providing certificates and credentials upon program completion
• Connecting you with relevant mentors and peer learning groups

Communication & Support

• Sending important updates about your enrolled programs
• Responding to your questions and providing technical support
• Sharing relevant financial education resources and industry insights
• Notifying you about new programs that match your interests

Platform Improvement

• Analyzing usage patterns to enhance our learning platform
• Developing new features based on user feedback and behavior
• Ensuring platform security and preventing fraudulent activities
• Conducting research to improve educational outcomes

Service Providers

We work with trusted third-party providers who help us deliver our services. These include payment processors, email service providers, and cloud hosting services. All service providers are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Malaysian law or in response to valid legal processes such as court orders or government investigations. We will notify you of such requests unless prohibited by law.

Business Transfers

In the unlikely event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. You will be notified of any such change in ownership or control of your personal information.

Access & Correction

• Request a copy of all personal information we hold about you
• Update or correct any inaccurate information in your profile
• View your learning progress and data history at any time
• Download your certificates and achievement records

Data Control

• Opt out of marketing communications while keeping essential service updates
• Adjust your privacy settings and communication preferences
• Request deletion of your account and associated data (subject to legal retention requirements)
• Limit how we use your information for platform improvements

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected] with "Privacy Request" in the subject line. We'll respond within 21 days and may need to verify your identity to protect your information.

Technical Safeguards

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and penetration testing by independent security firms
• Multi-factor authentication for administrative access to user data
• Secure cloud infrastructure with redundant backups and disaster recovery

Operational Security

• Limited access to personal data on a need-to-know basis
• Regular staff training on data protection and privacy best practices
• Incident response procedures for any potential security breaches
• Regular updates and patches to all systems and software

Active Account Data

While your account is active, we retain all your learning data, progress records, and profile information to provide continuous service. This includes your course completions, certificates, and communication history.

Account Closure

When you close your account, we will delete most personal information within 90 days. However, we may retain certain data for up to 7 years as required by Malaysian financial and business regulations, including:

• Payment records and transaction history
• Certificate issuance records for verification purposes
• Communications related to disputes or legal matters

Anonymized Data

We may retain anonymized usage statistics and learning outcome data indefinitely for research and platform improvement purposes. This data cannot be linked back to individual users.

Essential Cookies

These cookies are necessary for basic website functionality, including keeping you logged in, remembering your preferences, and ensuring security. You cannot opt out of essential cookies without affecting platform functionality.

Analytics Cookies

We use analytics cookies to understand how users interact with our platform, which helps us improve the learning experience. These cookies collect anonymized data about page views, session duration, and feature usage.

Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may limit some platform features. We do not use third-party advertising cookies on our educational platform.

Transfer Safeguards

• All international transfers comply with Malaysian PDPA requirements
• Service providers must implement equivalent data protection measures
• We use standard contractual clauses to ensure data protection
• Data is only transferred to countries with adequate protection levels

Age Verification

All users must confirm they are 18 or older when creating an account. If we discover that we have collected information from someone under 18, we will delete that information immediately and terminate the account.

Parental Concerns

If you believe your child has provided personal information to us, please contact us immediately at [email protected]. We will investigate and take appropriate action promptly.

Notification Process

• Major changes will be announced via email at least 30 days in advance
• We'll post notifications on our platform highlighting key changes
• Updated policy versions will always show the revision date
• You can review the full change history upon request

Your Options

If you disagree with policy changes, you can close your account before the changes take effect. Continued use of our services after the effective date means you accept the updated policy.